How to report a repair

On-line Report a Repair System (To the right of this)

Please complete as fully as possible in order that we can respond promptly with your repair request. Please note if you complete a repair on-line on a Friday/Weekend access should be arranged for the Tuesday unless repair is an emergency. The system will present you with various categories, select the category that most applies to your repair. You can upload images to the report to help us understand the nature of the repair required.

• Office: 83/85 Dougrie Road
• Phone: 0141-634-6473
• Writing: Craigdale HA, 83/85 Dougrie Road, G45-9NS
• Email: repairs@craigdaleha.co.uk
• Website: www.craigdaleha.co.uk
  
  Please remember to give the following information:
  
  1. Your name and address (flat position)
  2. Telephone number
  3. Nature of the repair
  4. Access date and time
  
  All EMERGENCY repairs should be reported to the office during office hours.
  
  OUT OF OFFICE HOURS EMERGENCY SERVICE
  
  The Association operates an out of office hours emergency service provided by Bield Response 24.
  
  If you need to use this service please telephone 0800-783-7937 or if you have no heating or hot water contact City Technical direct on 0844-579-6493.

Remember to provide the following:

1. Your name and address (flat position)
2. Telephone number
3. Nature of the repair

Please follow any instructions or requests made by Bield which may assist with your repair request.

Alternatively, telephone the office 0141-634-6473 and listen to the recorded message.

IF YOU ARE IN ANY DOUBT PLEASE PHONE AND ASK.