Being a Good Neighbour

We hope that all tenants can enjoy living in their homes without being disturbed by their neighbours or their neighbours’ visitors. At the start of your tenancy, you will have agreed to keep to certain conditions. These are intended to make sure that you enjoy living in your home.

However, there may be instances when your neighbour causes you a problem. If you do not feel confident about approaching the neighbour yourself, do not hesitate to contact the Police out with office hours or the Association during office hours.

Disposing of items

If you need to get rid of bulky items, garden rubbish or old furniture you can arrange to have it taken away free by phoning the following numbers:

• Cleansing Department (bulk uplifts, cleansing, recycling and waste management)
• Abandoned Vehicles
• Pest Control
• Dog Warden

Backcourts

Please ensure your household refuse is properly secured in bin bags and placed in your wheelie bin. On no account should rubbish be left lying around in the bin store area or on the pavement, as well as an obvious hygiene risk, it can attract birds, rats and dogs. You must comply with the Association's decision for the use of sharing of the common parts including the backcourts and drying areas. Their main purpose is for hanging out washing and not for skateboarding, playing football or cycling. Keep an eye on your children to make sure that their games are not causing any damage or disruption to other people.

Anti-Social Behaviour

Anti-Social behaviour is deemed as a serious breach of your tenancy agreement. Therefore, you, those living with you and your visitors, must not harass or act in an anti-social manner to, or pursue a course of anti-social conduct against, any person in the neighbourhood. Such people include residents, visitors, our employees, agents and contractors.

“Anti-Social” means causing or likely to cause alarm distress, nuisance or annoyance to any reasonable person or causing damage to anyone’s property. Harassment of a person includes causing the person alarm or distress. Conduct includes speech. A course of conduct may involve conduct on at least two occasions.

A full definition and explanation of anti-social can be found in our Anti-Social Behaviour Policy.

Pets

The Association has no objection to tenants keeping domestic pets provided that you have first received written permission from the Association. You should only have one pet in your home at any one time. Remember that if your pet causes a nuisance you are responsible. The Association takes complaints against pets very seriously and may recommend that your pet be removed if it is causing a nuisance. Ultimately your home may be at risk.